Last Updated: [17/09/2024]

1. Order Cancellation

  • Before Processing: You can cancel your order if it has not yet been processed. Please contact us at help-desk@poshakpair.com as soon as possible.
  • After Processing: Orders that have been processed or shipped cannot be canceled.

2. Refund Policy

  • Eligibility: Refunds are accepted only if the clothing is returned in a non-worn condition. Items must be returned within 7 days of receipt.
  • Return Process: To return an item, please contact us at help-desk@poshakpair.com for instructions. Ensure the item is in its original packaging and condition.
  • Refund Processing: Once we receive and inspect the returned item, we will process your refund within 7 business days. Refunds will be issued to the original payment method.

3. Non-Refundable Items

Certain items may not be eligible for a refund, including those marked as final sale or customized.

4. Contact Us

For assistance with cancellations or refunds, please reach out to: